Refunds & Cancellation Policy

    Last Updated: 06/10/2025

    1. Scope

    This policy applies to fees, services, products (if any) purchased via the Website or through official school channels.

    1. Cancellation by You

    If you (or your child/ward) wish to cancel a registration, admission, or purchase, you must notify us in writing (by email or letter) before a specified deadline (to be determined by the School). Cancellations after the deadline may attract penalties or forfeiture of fees.

    1. Refunds
      • Where applicable and in compliance with applicable laws, we may refund (in full or partial) amounts paid, less any non-refundable charges (processing fees, bank charges) as per the school’s refund table or policy.
      • Refunds will generally be made via the original payment method or as otherwise decided by us.
      • Refund processing time may vary (e.g. 7–30 working days) depending on the bank/payment gateway.
    1. School Cancellation or Changes

    If the School cancels a service, admission, or event (for reasons beyond your control), we may offer a full refund or alternative arrangement, at our discretion.

    1. No Refunds for Certain Services

    Some services (e.g. printed materials, uniforms, consumable items) may not be eligible for refund once delivered or used. This will be clearly communicated at the time of purchase.

    1. Disputes

    Any dispute or claim in respect of refunds will be handled under the dispute resolution clause in our Terms of Use.